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Top 5 CSP Questions…Answered

Here are a few hot topics this week around CSP.  Enjoy!

What would happen if I sell myself Office Pro Plus through my own CSP authorization?  Can I do that?

No.  You cannot sell yourself Office 365 Pro Plus licenses.  You can purchase it through any volume licensing program or through another CSP provider.  Might be a good way to check out the competition support processes though!

If you are CSP authorized in Australia, but have customers in UK, can you resell Office 365 through CSP?

No. You can only resell in the region in which you are authorized. 

If my end customer purchased Office 365 Pro Plus through Volume Licensing, can I host it from my datacenter if I am QMTH authorized?

Yes. The end customer can purchase from any licensing program as long as it is Office 365 Pro Plus version.  As the service provider, you must be QMTH authorized.

 

If I purchase CSP licenses indirectly from my distributor, do I qualify for QMTH?

No.  You must CSP Direct authorized in order to that.  You cannot purchase from a distributor and offer VDI or Office Pro Plus.

If I sell Azure through CSP, how do I know which region my data is located?

With Azure, you get to pick the region.

If I sell Office 365 through CSP, which region is my service hosted from?

The address on the invoice determines the location of the services. 

***Watch out for the new Microsoft Cloud Agreement (MCA) coming in September.  You can download the old version here

Thanks for reading,

SPLA Man

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Posted by on August 24, 2017 in Cloud Solution Provider Program

 

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Top 5 Licensing Questions….Answered

You have questions…We have answers.  Another month, and another list of licensing questions asked by the hosting community.

  1. I have a small hosting company that runs primarily Linux machines with a few Windows VM’s mixed in.  The only thing we do customer facing with Windows systems is a small number of users access our application via a published app over RDP Web.  Do I need SPLA?

Yes.  You have Windows running in your cloud environment.  It does not matter how small or large the environment is.  One thing you might want to check out is the Cloud Platform Suite.  You must run Hyper-V and System Center but it could lower your costs. 

  1. I get CSP from one reseller and SPLA from another.  Do I qualify for the new QMTH addendum or do I need to get it all from one source?  Totally confused.

In QMTH, you are the CSP partner, not someone else.  I am guessing you are using the CSP reseller to go indirect.  If that is the case, you must become CSP Direct authorized.  Purchasing CSP from a third-party does not qualify you for QMH.  That being said, your customer can purchase CSP from any organization and you can host it for them (if you are QMH authorized).

  1. The audit bug got me. I think it’s because my reseller refuses to submit my usage report even though I sent it to them several times.  Any advice?

Microsoft can audit any partner they choose.  There’s not one factor that triggers an audit.  More eyes will be watching if you are continually delinquent on your monthly report.  The biggest reason why a reseller does not submit a usage report is because the provider is delinquent on their payments. Are you up to date? All payments paid to the reseller?

  1. Can I rent a PC using the QMTH addendum? I know in the past I could rent a Windows desktop license in SPLA.  Can I do it now?

I think it makes sense to do so but unfortunately it is not part of the addendum.  I would love feedback here.  Section C of the QMTH addendum states” “This Amendment does not authorize Customer to resell, distribute, or otherwise provide End User or CSP Licensees direct access to Windows 10 Software” In order to lease a PC to a third-party you need to follow the Microsoft Leasing Agreement. 

  1. I report Office, Exchange, SharePoint and Skype. I heard rumors of a price increase coming in the pipeline from various resellers that I reached out to.  Any truth?

Let me put it to you this way – The products you just mentioned happen to be part of Office 365.  I don’t foresee Microsoft lowering pricing in SPLA for the same products offered by Microsoft.

Thanks for reading,

SPLA Man

PS – What was the SPLA partner’s response to my answer for question 5?  “That’s BS Mate!”  My response?  “Don’t shoot the messenger.”  Have a question?  Email info@splalicensing.com

 
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Posted by on August 5, 2017 in Top 5 Licensing Questions

 

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VDI Under SPLA? Maybe it’s possible after all – Multitenant Hosting Rights for Windows 10

Good news for those who have customers who want you to host Windows 10 in your shared cloud environment –  they might now have that as an option.  Microsoft recently announced “Multitenant Hosting Rights for Windows 10.  You can read the announcement here 

We also created a new website called MSCloudlicensing to help SPLA and CSP partners understand the different program options and use rights available to them. The new website is www.mscloudlicensing.com it’s designed to be a collaborative platform that includes a forum to ask and answer licensing questions, document library, and licensing articles.  Check it out, it’s free.

What is it?

Allows customers who purchased qualified Windows 10 licenses the ability transfer those licenses over to a Qualified Multi-Tenant Hoster shared datacenter environment.

Why is this important?

For years SPLA partners have asked for VDI in SPLA.  Although this is not technically VDI in SPLA, is does provide an avenue to implement a virtual desktop session from your shared server environment.  At the end of the day, it gives your end customers deployment options.

Can I still license Windows Desktop in SPLA?

No.  Windows desktop licenses were removed last year.  You can read/download the lease agreement that outlines the details here

What are the requirements?

To no surprise, the SPLA partner must be CSP Tier 1 authorized.  They must also sign the Qualified Multitenant Hoster addendum and have an active SPLA with Microsoft.  To get the QMH (another Microsoft acronym) you can contact info@splalicensing.com or your Microsoft Reseller.

What happens if I offer dedicated environments?  Do I still need the addendum?

No.  If it is 100% dedicated (isolated hardware) you can always transfer end customer  licenses over to your datacenter environment.  Whenever it is shared – VM or hardware, you must consider SPLA or in this case the QMH addendum)

When is it available?

Program will be available August 1, 2017 for VL and September 6, 2017 to transact in CSP.

Can I bundle my customers Office solution they purchased as well as Windows 10 to offer a complete VDI experience?

Yes.  This is a great way to bundle different desktop applications.

Conclusion 

If you provide IaaS to your customers, this is definitely something you should consider.  Any time you can offer your customers the ability to leverage existing investments the better.  Azure is not going away.  In fact, you don’t have to be QMTH authorized to leverage Azure as your datacenter provider.  Please review the announcement, there will be a lot more information on this in the coming days.  I will also write out several scenarios to make this more simple.  As always, you can email me at info@splalciensing.com

Thanks for reading,

SPLA Man

 

 

 
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Posted by on July 12, 2017 in Office 365

 

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Top 5 Questions…Answered

Where can I get my license keys for CRM?  My Microsoft contact can’t seem to find the answer and my reseller doesn’t know either.  Any ideas?

For CRM and D365 you can download them directly from the VLSC website.  All other Dynamics products need to go through the License Key Creator Tool.

If I am a CSP Tier 1/direct provider, can I sell CSP to another CSP Tier 1 provider? 

Yes. There are no limitations as to who you can sell to.  Good luck!

Is CSP replacing SPLA?

Not entirely.  I am not Microsoft but I can see the similarities.  In the end, they are both Microsoft programs, how they consume it doesn’t really matter.  The only drawback to SPLA (In Microsoft’s eyes) is the service provider has the option of offering other software outside of Microsoft.  Exchange as an example, could technically be replaced with Zimbra.  If they use Office 365, the customer is using Office 365.

I offer desktop as a service.  When can we expect VDI to be available in SPLA?

Never.

Will I get audited?

Yes.  Make sure to read the MBSA agreement that you signed.

Thanks for reading,

SPLA Man

 
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Posted by on April 24, 2017 in Top 5 Licensing Questions

 

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Office Under Office 365 and Shared Environments…Can we do it or not?

There’s a rumor that Microsoft will allow a service provider the ability to host Office licenses under Office 365 in a shared cloud environment.  Is the rumor true?  Yes, it’s true.  But with everything in the world of licensing there’s always a catch.

For those that have read my blog for a while know that this blog is not a news source, but an education source.  I don’t care about late breaking news, I just want you to get the licensing right, the information right, and be profitable.

So what does Office under Office 365 really mean?  Some time ago, Microsoft created a use right titled “Shared Computer Activation”  For those playing at home this is code for installing end user Office license from O365 in a shared cloud infrastructure similar to license mobility.  In the past, this was only available in Azure.  (imagine that).  Fast forward to today and Microsoft is opening it up to the service provider channel as well.  Good news for you, and even better news for Microsoft.  If you would like to use this use right (SCA) you must meet the following criteria:

  1. You must be authorized for  Cloud Solution Provider Program (CSP Tier 1).  Thats why it’s good news for Microsoft.
  2. You must be managed by a Microsoft hosting team member.
  3. You must be an authorized SCA partner.  (Licensing Addendum)

If you don’t know if you are managed, let me know – I can see if you are.  Typically this is for SPLA partners that report not only high SPLA revenue (although not necessarily), but are also strategic in marketing activities with Microsoft.  If you are international, let me know and we can look into getting US authorized as well.  You can email me at info@splalicensing.com to learn more.  I also have a cool powerpoint.  (well, about as cool as powerpoint’s can go).  Although a bit out dated, here is a good overview as well on SCA: https://technet.microsoft.com/library/dn782860(v=office.15).aspx

Last, I sit on a licensing panel and would love to review the different use cases for this program.  Let me know how you may/may not benefit from Shared Computer Activation and we can voice our collective opinion to Microsoft.  info@splalicensing.com

There’s also a big change for rental PC’s.  Little teaser for an upcoming blog post.

Thanks for reading,

SPLA Man

 

 

 

 

 

 

 

 
3 Comments

Posted by on January 25, 2016 in Office 365

 

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Office…good, bad, ugly.

One of the biggest roadblocks hoster’s have is around Office.  Want to provide a integrated SharePoint solution?  Must include Office.  Have an application that reports back through Excel?  Must use Office.  Want to provide users the ability to create, edit, and view a Word document?  Must include Office.  In this article I focus on what’s happening around Office including the good, the bad, and possibly the ugly.

Let’s start with the ugly and bad.  I hate bad news, so let’s get this out of the way.  I think the ugly is Office under Office 365.  Surprise! We all know about installing on up to 5 devices and installing on RDS right/shared computer activation..right?  You can learn more about it here http://blogs.technet.com/b/uspartner_ts2team/archive/2014/09/03/office-365-shared-computer-activation.aspx

Pay attention to what is happening with Azure.  There’s a lot of changes in the way in which Office will be deployed in this environment.   More to come.

So there’s the ugly.  The bad is just the overall cost of deploying Office in a shared environment.  Office is expensive.  You not only have to report Office, but RDS and Windows as well and with currently no option for mobility, service providers have few options.  Remember, if you are providing Office remotely, your RDS licenses should match.  Last, if you think using Office Web apps is a good alternative you may have to think again.  To fully use Office Web Apps a copy of Office must also be licensed.

Here’s some good links around this topic including RDS, Azure and Office 365, as well as my own blog post “SPLA and Office 365”

Azure and RDS – http://technet.microsoft.com/en-us/library/dn782858(v=office.15).aspx

Overview of Azure/Office 365 from my friends at Code Magazine http://www.codemag.com/Article/1108021

SPLA and Office 365 https://splalicensing.com/category/office-365/

Now it’s time for the good.  Did you know you know you can report the Office components instead of the entire suite?  Did you know Office is a user based license which means if not all users need Office Pro, by all means do not report all users with Office Pro. SPLA Man needs Office Pro but SPLA Girl only needs the features of Office Standard, make sure to report us accordingly.  Here is a good link that compares the features within Office as well as the features of Office Pro and Office 365.

http://office.microsoft.com/en-001/buy/compare-microsoft-office-products-FX102898564.aspx

There’s a lot of information to digest in these links.  To summarize my point, you must get creative and you must pay attention to updates (especially Office 365)  Your customers will ask.

Thanks for reading,

SPLA Man

 
4 Comments

Posted by on October 27, 2014 in Office 365

 

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