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Transition SKU’s for CRM Hoster’s Available Thru October, 2019

For Dynamics hosters worried about all the changes with CRM have until October 31, 2019 to license the transition SKU’s in SPLA.

Although good news and provides some flexibility, the transition pricing is still higher than current CRM licenses.  As an example, Basic CRM SKU transition pricing for Customer Service is almost double!

Transition pricing is available to ease transition to the new Dynamics 365 pricing model.  It is also designed for current CRM customers, not new customers.  To learn more about Dynamics 365, please check out Dynamics 365 Licensing for SPLA

Thanks for reading,

SPLA Man

PS- Dont forget to license SQL and Windows with CRM!

 

 
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Posted by on May 15, 2017 in CRM, Dynamics 365

 

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The Cloud Insider News – IaaS

We read article after article, use rights after use rights, to provide you the best and accurate information.  Now it’s your turn.  The Cloud Insider News takes articles written by you to tell your story and help educate the community.  In this edition, we investigate infrastructure as a service (IaaS).  Have a hot topic? Email info@splalicensing.com

Network World – 65% of enterprise workloads still in on-premises data centers, study finds

RT Insights – Infrastructure-as-a-Service Gains in Popularity

Vitesse Media AWS and Microsoft Azure will dominate 90% of the IaaS market – Gartner

Market Watch – Cloud Providers Offer Hybrid Models to Raise Growth Opportunities in the Latin American IaaS Market

Interoute – What is IaaS?

Virtualization Review – Hyperconverged Infrastructure as ‘Cloud-In-A-Can’

CNBC – Microsoft’s cloud competitor to Amazon remains its fastest-growing business by far

Motley FoolIBM May Never Catch Amazon in the Cloud, and That’s OK

CIOOracle Eyes AWS Success, Shifts Its Focus to Infrastructure as a Service

DataPipe – Recent Changes in Azure Pricing and Licensing Are Helping Companies Succeed in Their Journey to the Cloud

 
 

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The Cloud Insider News – DRaaS

We read article after article, use rights after use rights, to provide you the best and accurate information.  Now it’s your turn.  The Cloud Insider News takes articles written by you to tell your story and help educate the community.  In this edition, we researched Disaster Recovery as as Service (DRaas).  Have a hot topic?  Email info@splalicensing.com.

iomart – What Could Go Wrong? Why Backup is Business Essential

Corus 360 – Zerto or Veeam?

ZZ Servers – For businesses breached, the meter keeps on running

CorKat Data Solutions – The Importance of Off Site Backups

Infrascale – Ransomware Victims : A Tale of Two Ransomware Victims

Blue Lock – State of IT Security: Survey Results Explained

Quorum – When Ransomware Hits Your Hotel

Nutanix – Service Providers: Profitable Services Built on Top of Enterprise Clouds

Online Tech – The 6 best ransomware resources on the web

Gartner – Magic Quadrant for Disaster Recovery as a Service

Key Information Systems – Backup and Disaster Recovery Myths 

Hosting.comThe Case for Disaster Recovery as a Service

Fine Telecommunications, Inc. – Reducing Business Risk with Backup and Disaster Recovery

iland – Disaster Recovery – Your Insurance Policy for Ransomware

SunGard Availability Services – Disaster Recovery Service Provider Checklist

Acronis – Five Questions to Ask Your Disaster Recovery Service Provider

MDL Technology – Methods to Test Disaster Recovery System

Microsoft Azure – Disaster recovery and high availability for applications built on Microsoft Azure

Thanks for reading,

SPLA Man

 
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Posted by on April 27, 2017 in The Cloud Insider Times

 

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Steps to take to limit SPLA audit exposure

It’s the fourth quarter at Microsoft, this means audits are in full swing.  One of the easiest ways to collect large upfront payments are through SPLA audits.  Knowing this, what steps can you take to limit your audit exposure?

  1. Inventory – Although you submit a SPLA usage report each month, licenses are missed inadvertently.  When collecting inventory of what you should and should not report, be sure to include customer owned licenses.  If ANY customers are bringing licenses into your datacenter, they must have software assurance if it’s a shared environment.  Secondly, make sure to take a hard look at SQL.  To no one’s surprise, SQL is very expensive.  If you miss license SQL, it can add up really quickly.
  2. Agreements – Which MBSA agreement did you sign?  Don’t know what a MBSA agreement is?  Please ask your reseller for a copy.  Every SPLA customer has a signed Master Agreement.  This is the umbrella that ties all your Microsoft agreements together including SPLA.  There’s specific language in the agreement that goes over audits and the timeframe in which they are able to audit historically. Look closely at your agreements with your customer.  Did you mention they are responsible for licenses they bring into your datacenter?  Did you send them a license verification form for license mobility?  Do you have language that states they are responsible for anything under their Microsoft agreement but you are only responsible for yours?  Do you make the end user license terms (part of your signed SPLA) available to all customers?  Don’t know what an end user license terms agreement is?  Ask your reseller.
  3. Check AD closely.  Do you have administrative accounts that you are reporting?  What about test accounts?  Read your Microsoft SPLA agreement around testing, developing, and administrative access.
  4. Label server names appropriately – Label if a server is “passive” and label a server if it’s “development”.  This can save you time with the auditors.
  5. Check server install dates – If a server was active June, 2013 but nothing was reported on that server until June, 2015; Microsoft is going to ask A) what that server is doing and B) Why haven’t you reported it.  If it’s doing nothing, than shut it down before the audit.
  6. Check SAL licenses –  Do all users who potentially HAVE access are being reported?
  7. Check Office licenses – Do all users need access to Office Pro Plus?  Can they get away with Standard?  Did your engineers inadvertently publish Visio to every user when it only needs to go to a handful of end users?
  8. Double check server versions – Did your engineers accidentally install SQL Enterprise when it should be Standard?
  9. Are you taking advantage of all the use rights available?  As a SPLA, are you aware you can provide demonstrations to your customers at no charge?  Are you aware of the admin rights?  Are you aware you can run 50% of what you are hosting externally – internally?  (must actually report it all under SPLA – they are not free).
  10. Virtualization rights – Are you reporting SQL Enterprise to run unlimited VM’s? Are you running Windows Datacenter?  Remember, you do not license the individual VMs for Windows Server.  (You count physical cores which allows 1 VM for Standard or unlimited for Datacenter).
  11. MSDN, VDI, and other restrictions – No, you cannot host VDI and MSDN in a shared environment.  If you are, dedicate the servers immediately.  If you are hosting from the same hardware you are running internally, this also must be separated.
  12. Hiring Experts – Are they really experts or just advertise as such?

Hope this helps.  Any questions email info@splalicensing.com

Thanks for reading,

SPLA Man

 

 
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Posted by on April 25, 2017 in Compliance

 

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Microsoft Online Services Terms – What you need to pay attention to before signing your Azure agreement

There’s a lot of benefits to moving to Azure, I’ll let your Microsoft account team review them with you.  On this website, we are not that concerned about the benefits, all we care about is the licensing.  In this article, we will review the Microsoft Online Services Terms.

What is the Microsoft Online Services Terms?  First starters, it used to be called Microsoft Online Services Use Rights or MOLSUR for short (or long).   It is now called OST pronounced OAST when speaking to Microsoft.  Basically the OST defines how you may consume online services through Microsoft.  You can download a copy here.  Although your legal team should review the document in its entirety, below are some of the highlights I think you will find relevant and are often overlooked.

License Reassignment 

“Most, but not all, SLs may be reassigned. Except as permitted in this paragraph or in the Online Service-specific Terms, Customer may not reassign an SL on a short-term basis (i.e., within 90 days of the last assignment). Customer may reassign an SL on a short-term basis to cover a user’s absence or the unavailability of a device that is out of service. Reassignment of an SL for any other purpose must be permanent. When Customer reassigns an SL from one device or user to another, Customer must block access and remove any related software from the former device or from the former user’s device.” (April, 2017 OST)

What does this mean?

Most Microsoft products cannot be reassigned on a short-term basis, that’s why Microsoft has the use right called license mobility.  In short, pay attention to which users are assigned a license and if/when they no longer need the service.

Hosting Exception “Customer may create and maintain a Customer Solution and, despite anything to the contrary in Customer’s volume licensing agreement, combine Microsoft Azure Services with Customer Data owned or licensed by Customer or a third party, to create a Customer Solution using the Microsoft Azure Service and the Customer Data together. Customer may permit third parties to access and use the Microsoft Azure Services in connection with the use of that Customer Solution. Customer is responsible for that use and for ensuring that these terms and the terms and conditions of Customer’s volume licensing agreement are met by that use.” (April, 2017)

What does this mean?

It allows you (a service provider) the right to use Azure as a datacenter provider.  The last sentence is very important in the above definition “Customer is responsible for that use and for ensuring that these terms and the terms and conditions of Customer’s volume licensing agreement are met by that use.”  In the above definition,  “customer” is you.  If you use Azure as a datacenter provider, purchase Azure via your own volume licensing agreement, and use SPLA for user based products (e.g. RDS) you must follow the OST, Product Terms, and the SPUR!

Azure Services Limitations

Customer may not “Allow multiple users to directly or indirectly access any Microsoft Azure Service feature that is made available on a per user basis (e.g., Active Directory Premium). Specific reassignment terms applicable to a Microsoft Azure Service feature may be provided in supplemental documentation for that feature.” (April, 2017 OST)

What does this mean?

Sounds similar to a SAL license right? “Directly or Indirectly access any Microsoft Azure Service.”  Although if you are using Azure as your datacenter provider, the likelihood of you consuming user based licensing through Azure is not very high.

Security

I encourage you to read the security measures and policy’s set forth by Microsoft for their online services.  You can read it here.  I included a breakdown of the difference compliance and security certifications below:

Microsoft Online Information Security Policy (as of April, 2017)

Online Service ISO 27001 ISO 27002

Code of Practice

ISO 27018

Code of Practice

SSAE 16 SOC 1 Type II SSAE 16 SOC 2 Type II
Office 365 Services Yes Yes Yes Yes Yes
Microsoft Dynamics 365 Core Services Yes Yes Yes Yes* Yes*
Microsoft Azure Core Services Yes Yes Yes Varies** Varies**
Microsoft Cloud App Security Yes Yes Yes No No
Microsoft Intune Online Services Yes Yes Yes Yes Yes
Microsoft Power BI Services Yes Yes Yes No No

 

Last and certainly not least, I get asked A LOT about language that you should include as a service provider.  I would encourage you to create your own online services terms for your hosted offerings.  Too many providers do not have basic language around compliance, licensing, and overall use rights.  At a minimum, you should include a copy of the End User License Terms for SPLA.  If you do not have a copy, please contact your reseller.  If you forget to include licensing terms and conditions, you could be on the hook during an audit.  Don’t be on the hook.

Thanks for reading,

SPLA Man

 
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Posted by on April 24, 2017 in Uncategorized

 

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Core Licensing for Windows and SQL

In today’s article, we will review Per Core licensing in SPLA for Windows and SQL Server.

What products are licensed by core?

Application – SQL Server 2016

Per Core (OS) – Windows Server Standard 2016;Windows Server Datacenter 2016; Core Infrastructure Datacenter 2016; and Core Infrastructure Standard 2016.

How is it licensed for SQL 2016?

Physical Core – Removed the core factor table with the release of SQL 2016.  The number of licenses required equals the number of physical cores on the Server with a minimum of 4 cores per physical processor.  For Enterprise, you can run unlimited number of instances on the physical or virtual OSE’s (In other words, unlimited virtualization rights with SQL Enterprise).   For other editions, you can run unlimited instances on the physical server (not virtual).

Individual OSE (individual VM’s)  4 cores per minimum virtual OSE.  (license the number of cores you assign to a VM with a 4 core minimum) You are allowed to run unlimited instances on the virtual OSE provided that each virtual OSE is properly licensed.

SQL is sold in packs of two cores.  Again, you cannot license 1 – 2 core pack of SQL.  You would be found out of compliant pretty easily since the licensing rules state you must report a minimum of 4 cores not 2.

How is per core license with Windows?

Licensing is very similar to the old model, just licensed by physical core instead of each physical processor (minor change).

The number of licenses required equals the number of physical cores on the host machine.  It does not matter if it’s ESX host or Hyper-V.  Unlike SQL, there is a 8 core minimum per physical processor.  As with previous editions, Datacenter will allow unlimited VM’s and Standard will allow 1.  If you have more than 7 VM’s on a host machine, Datacenter edition is more economical.  With Standard edition, you have to license each physical core but it will only allow 1 VM.  If you have a second VM on that host, you must license each physical core a second time (Stack licenses to get more VM’s).  Like SQL, it is priced/sold in packs of two cores.

Other items to remember with Windows 2016:

Containers 

Container is a technology, not a license definition.  It means an isolated place where an application can run without affecting the rest of the system.  It helps eliminate application delay and density.  Stuck watching an application icon spin for eternity because of volume?  Containers might be your answer.  There are two types of containers:

Windows Server Container – shares a kernel (not popcorn) with the container host and all containers running on the host.  It’s part of the operating system, which is why both Datacenter and Standard edition allow for unlimited Windows containers.

Hyper-V Containers –  are completely isolated virtual machines.  That’s why Datacenter is the only edition to allow unlimited Hyper-V-containers.  Each Hyper-V container has its own copy of the Windows kernel and have memory assigned directly to them.  In short, you can think of a Hyper-V container as a separate VM.

Nano Server Option –  This is not a separate license model, just a deployment option.  In volume licensing, it is a software assurance benefit.  In SPLA, it is included.

Other things to note

Hyper-Threading

This is also a technology, not a licensing term.  It splits the physical core into two separate threads of power.  When hyper-threading is turned on, it creates two hardware threads for each physical core.  From a licensing perspective, you must license one core for one thread.  Since hyper-threading is for virtual cores, no need to worry about it when licensing by the physical core option only.

Fail-Over- When an end customer uses a license mobility right (transfers a license over to a third party’s dedicated VM) they can also move their failover rights that come with software assurance.  They cannot use the datacenter provider as the failover only.  In other words, they cannot install SQL with software assurance on premise and extend the fail-over to a third-party datacenter.  The end customer would have to transfer via license mobility to the datacenter provider in order for failover rights to be applicable in an outsourcer scenario.

Thanks for reading,

SPLA Man

 

 

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Top 5 SPLA Licensing Questions in March 2017

There’s March madness in college basketball and March madness in licensing.  College basketball is over, but licensing is just getting started.  In this post, I completed a list of the top 5 questions in SPLA.  Enjoy!

1.  Can we offer a customer dedicated VMs where they can have Windows-admin access? We want to offer the OS-plattform and let the customer handle applications etc themselves

No.  You can offer dedicated VMs, but unless a customer is transferring their licenses over to your datacenter, they should not have admin access.  Amazon does a good job of explaining this.  Check it out here

2.   I am looking at licensing SQL in Azure.  My question is can we run multiple     instances on a single VM or is it 1 instance per VM?  How can we reduce our consumption?

Yes. You can run multiple instances on a single VM to reduce the number of VM’s deployed.  This works with Azure, AWS, or even your own datacenter.

3.   If we have a hypervisor running 2012r2 datacenter edition. Can I install server 2016 on a VM or does the hyper visor also have to be 2016?

You can install the VM with 2016 but the entire host must be licensed by core if you do. (even if you are also running 2012) Remember with 2016, there is an 8- core minimum per physical processor and is sold in packs of 2 cores.

4. I have a production SQL server fully licenced. We will be introducing a second server that will only receive SQL transaction logs throughout the day. It’s not a hot standby, not even a warm standby.  Does it require a license?

As long as that server is passive, log shipping is allowed.  

5. We are a cloud hosting provider and find it very frustrating in regard to Office 365 and not being able to use SCA.  Any help?

There are specific requirements to become CSP Tier 1.  I will say Microsoft has made the requirements easier as it pertains to support.  If you are having difficulty becoming CSP Tier 1, it may help to look at partnering.  Let us know.  info@splalicensing.com

Thanks for reading,

SPLA Man

 
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Posted by on April 5, 2017 in Top 5 Licensing Questions

 

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