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SPLA Paused!

SPLA Paused!

In certain markets, Ukraine, Turkey, Iraq, Brazil, India, Poland, and a handful of others SPLA is paused. What does “pause” mean and what impact does this have if I am a hoster in the US or UK?

Well, kind of like an audit. take a breath. SPLA is not dead. In fact, globally, SPLA continues to grow. This pause is for net new hosters who want to sign up in the program. If you are an existing hoster, there’s no impact. You can continue to use SPLA and even renew SPLA with updated terms. I think the bigger question is SPLA moving forward, and what changes do I see happening. To answer that question, let me share an example.

This morning I had the pleasure of speaking to a large hoster in Europe. We discussed SPLA and his thoughts on CSP. He’s an infrastructure provider, mainly hosting Windows, RDS, and a little SQL. Most customers bring licenses into their datacenter. He’s not interested in using Azure or AWS, he wants to host out of his datacenter, and uses it to differentiate amongst the larger providers. End customers bring licenses into their datacenter and they host it.

Wow SPLA Man, that’s a turn pager of a story. Tell me more!! Sure. I think this hoster is what SPLA is about. No one is a SaaS provider using SPLA. Hosters don’t provide Office as a service through the SPLA program. They provide Windows Server (it’s cheap) and they provide SQL (it’s expensive). What he likes about SPLA is the flexibility. He controls the customer end-to-end. Unlike CSP hoster, Microsoft does not know who the end customer is in SPLA. That’s where I see SPLA changing. In fact, with this latest announcement, they state “change is the first in a series of changes evolving the SPLA program. Future changes, including new SPLA agreement templates and a new process of reporting and submitting END CUSTOMER USER DATA for compliance verification are also planned”

End customer data has and always will be the problem with SPLA for Microsoft. They want to control the end customer and know why and how they are purchasing their software. Other than that, SPLA is a huge benefit to Microsoft. Differentiates Microsoft from AWS and the like.

If you are an infrastructure provider (like in the story above) what should you do now? I will keep saying it, start with education. Arm yourself with the best licensing practice around. This licensing environment in which we live is changing rapidly. Second, I would communicate these changes to your customer and how they may impact the way they purchase Microsoft products. All the changes that happened over the last few years, has zero impact to SPLA. It is all about the end customer. Last, I would start developing a SAM practice internally. You need to clean up your own mess before you do anything else. You should look into using OctopusCloud

More to come on this. I am also doing an interview with AWS and Microsoft. Stay tuned for more.

Thanks for reading,

SPLA Man

 
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Posted by on September 28, 2023 in Uncategorized

 

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Re: License Compliance Verification of Software Services

Sound familiar? If it does, you just received (or received in the past) an audit notification. What does this mean? As I mentioned in previous articles, the first step is to take a deep breath. Don’t rush, don’t scream (especially with Microsoft) and don’t ignore the email/notification. As an example, Microsoft will ask for a response within 10 days. I would do it. I’ll explain later why this is important. Second step? Talk to someone who can walk you through the audit and provide guidance on ways to communicate with the auditor and/or Microsoft. Email info@splalicensing.com to assist. The reason you received the notification can vary. You did sign a Microsoft Business and Services Agreement with Microsoft as part of your SPLA. They should mention this in the originally notification. They will also highlight the dates of the audit. As an example, from 3/31/2021 to the end of the last reporting month prior to the date of validation. In this example, roughly 2+ years. Knowing the dates in scope is super important when collecting data.

What does a “verification of software services” entail? You would be required to collect raw data – server installations, reporting, access rights, AD reporting, etc. This can take a long time, especially if you do things manually. The audit team will share with Microsoft the “Effective License Position” report with all aforementioned data (software type, quantity). For an overview of an audit, check out my post “SPLA Audit Survival Guide. I think it is important for you to do your own due diligence and put together your own position report to be able to compare the report the auditors put together versus the report you collect. Most successful service providers download the Octopus platform to collect this information.

Back to the original question on why you need to communicate. The goal of the audit for you is to have limited penalties. The goal of the auditor is to complete the audit as quickly as possible. The goal for Microsoft is to have a settlement. With that in mind, if you are disrespectful, rude, or completely ignore the notification, that only hurts you. You have to keep the conversation open and you have to keep the conversation more business related than legal related. Nothing you can change legally, the SPUR is the SPUR, but if you keep a sales orientated the better off you will ultimately be. Knowing the auditor wants it completed quickly doesn’t mean you rush on your end. I firmly believe you need to work on your timeframe not someone else’s but be respectful. Again, if you have questions on the SPLA audit process, feel free to shoot me an email, happy to help answer. Audits can be challenging, scary, and fun. (maybe not the latter) but you will get through it. I promise.

Thanks for reading,

SPLA Man

info@splalicensing.com

 
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Posted by on September 26, 2023 in Uncategorized

 

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Is License Mobility Dead?

Note – When we discuss License Mobility, we mean leveraging end customer licensing in shared environments.

With the new Flexible Virtualization Benefit, what is the reason for License Mobility? Great question. There is no need for License Mobility. However, if you use a Listed Provider (Google, AWS, Alibaba, and kind of Azure), you must use the License Mobility form. If you are a non-listed provider or an authorized outsourcer) you can use the Flexible Virtualization Benefit. There is no form to complete, no authorization. 

What about compliance? Contrary to what Microsoft or maybe a consultant will tell you, if you are hosting anything, you need to track it. In an audit, you have to prove the way you are licensing. If you are not reporting the product in SPLA, how are you reselling it? If you say, “Hey, it’s my customer’s license,”  they will ask you to prove it. I also think this is a huge opportunity to educate your customers. Imagine getting audited. Auditors ask you to verify the licenses, and you go back to your customers and tell them they are out of compliance. What is your customer going to do? That’s right. They are going to Joe’s Hosting down the street, can careless about compliance, and report only ten dollars a month to stay “under the radar.”  On the other hand, if you educate your customers and look at different ways to reduce their licensing spend, Joe’s Hosting will be out of business. Take care of your customers; they will take care of you.

Thanks for reading,

SPLA Man

 
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Posted by on September 20, 2023 in Uncategorized

 

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