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Azure Arc is Replacing SPLA

Good, bad, or indifferent, Microsoft is pushing to replace SPLA. The writing is on the wall; SPLA is D.E.A.D. Then I woke up. My heart was pounding, sweat dripping from my brow, and my wife whispering to tell me everything was OK, it was just a dream. SPLA Man is still alive. But for how much longer?

Thank goodness it was just a dream. But the reality is things are changing. It’s CSP Hoster, it’s Flexible Virtualization, it’s Azure Arc, whatever the topic, change is on the horizon. What’s interesting about SPLA to me is the following:

  1. My anonymous sources tell me it is roughly a 7 BILLION dollar business globally. I know that is how much Microsoft probably spends on toilet paper annually, but for any other company, a 7-billion-dollar business is massive.
  2. Imagine running that 7-billion-dollar business without any overhead. There are very few licensing resources; Microsoft just discontinued their getlicensingready program. The only actual expense in my eyes is paying a 3rd party audit firm to collect revenue. Even in that scenario, there’s a massive return on investment.
  3. Hosters still love SPLA. Why? All the other programs Microsoft introduced has nothing to do with SPLA, but everything to do with end-customers. In SPLA, hosters control the end-end customer experience. In CSP, one hoster mentioned “We are just another reseller.”
  4. Microsoft continues to raise pricing but it has little impact on hosters. Hosters do not price solutions based on the cost of an individual license, but on the overall solution.
  5. Compliance risk has always been an issue, but it is present no matter what you do. Even in Azure Arc, there’s no license verification; you simply check a box. Does your Azure admin understand the licensing impact?

I don’t know if I just provided a case for SPLA, but it doesn’t appear it is going away anytime soon. You must understand your different licensing options and use cases, know your risk before it becomes a risk, and, lastly, if you want to move to Azure, go for it. But I recommend understanding what is going on in your own data center before moving to someone else’s.

Have a question or worried about your next audit? email info@splalicensing.com

Thanks for reading,

SPLA Man

 
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Posted by on December 3, 2024 in Uncategorized

 

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What is the Purpose of Using AD Scripts?

Great question campers.  Glad you asked.  This is one of the most painstaking processes during an audit.  Not only do you have to run scripts, discover licensing gaps, and ensure all user groups are accounted for, you have to spend time collecting this information in which your team could be focusing on other projects.  So why do they go through this?

The bottom line is to ensure completeness and accuracy in reporting. For instance, let’s say you report ‘x’ number of servers for a particular customer, but there are additional servers in the domain that you should have reported and were responsible for.  Auditors use this output as a way to ensure they have all the servers.  The other reason is to discover user-based licensing products.  As an example, an auditor might discover a user group within AD has access to workloads you thought they did not have access.  Or maybe they discover AD is indeed restricted and you were reporting them anyway.  No, you won’t get a discount for over reporting, but at least you can correct future reporting.

Do AD scripts need to be run on each customer’s environment?  At a minimum, it needs to be run across all customer domains for which the hoster (who is going through the audit) is responsible.  If it’s the end-customers AD, and some servers are not your responsibility, then it’s not as critical – especially if RVTools would capture the in-scope machines.

It’s VERY important to have language in your agreement with your customers that explains when there are end-customer servers, the different licensing rules, and who is responsible for what.  I have witnessed hosters lose customers over this disagreement.   It is a lot easier to be upfront with your customer, so come audit time, you are prepared, and so is your customer. 

One last note: all the new licensing changes (flexible virtualization, mobility, CSP Hoster) have nothing to do with SPLA; it is all about end customers.  If you can help your end customers, be prepared; it will separate you from your competition.

Do you have a question, or are you going through an audit?  We can help you.  Email info@splalicensing.com to learn more.

Thanks for reading,

SPLA Man

 
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Posted by on August 14, 2024 in Uncategorized

 

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Re: License Compliance Verification of Software Services

Sound familiar? If it does, you just received (or received in the past) an audit notification. What does this mean? As I mentioned in previous articles, the first step is to take a deep breath. Don’t rush, don’t scream (especially with Microsoft) and don’t ignore the email/notification. As an example, Microsoft will ask for a response within 10 days. I would do it. I’ll explain later why this is important. Second step? Talk to someone who can walk you through the audit and provide guidance on ways to communicate with the auditor and/or Microsoft. Email info@splalicensing.com to assist. The reason you received the notification can vary. You did sign a Microsoft Business and Services Agreement with Microsoft as part of your SPLA. They should mention this in the originally notification. They will also highlight the dates of the audit. As an example, from 3/31/2021 to the end of the last reporting month prior to the date of validation. In this example, roughly 2+ years. Knowing the dates in scope is super important when collecting data.

What does a “verification of software services” entail? You would be required to collect raw data – server installations, reporting, access rights, AD reporting, etc. This can take a long time, especially if you do things manually. The audit team will share with Microsoft the “Effective License Position” report with all aforementioned data (software type, quantity). For an overview of an audit, check out my post “SPLA Audit Survival Guide. I think it is important for you to do your own due diligence and put together your own position report to be able to compare the report the auditors put together versus the report you collect. Most successful service providers download the Octopus platform to collect this information.

Back to the original question on why you need to communicate. The goal of the audit for you is to have limited penalties. The goal of the auditor is to complete the audit as quickly as possible. The goal for Microsoft is to have a settlement. With that in mind, if you are disrespectful, rude, or completely ignore the notification, that only hurts you. You have to keep the conversation open and you have to keep the conversation more business related than legal related. Nothing you can change legally, the SPUR is the SPUR, but if you keep a sales orientated the better off you will ultimately be. Knowing the auditor wants it completed quickly doesn’t mean you rush on your end. I firmly believe you need to work on your timeframe not someone else’s but be respectful. Again, if you have questions on the SPLA audit process, feel free to shoot me an email, happy to help answer. Audits can be challenging, scary, and fun. (maybe not the latter) but you will get through it. I promise.

Thanks for reading,

SPLA Man

info@splalicensing.com

 
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Posted by on September 26, 2023 in Uncategorized

 

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Is License Mobility Dead?

Note – When we discuss License Mobility, we mean leveraging end customer licensing in shared environments.

With the new Flexible Virtualization Benefit, what is the reason for License Mobility? Great question. There is no need for License Mobility. However, if you use a Listed Provider (Google, AWS, Alibaba, and kind of Azure), you must use the License Mobility form. If you are a non-listed provider or an authorized outsourcer) you can use the Flexible Virtualization Benefit. There is no form to complete, no authorization. 

What about compliance? Contrary to what Microsoft or maybe a consultant will tell you, if you are hosting anything, you need to track it. In an audit, you have to prove the way you are licensing. If you are not reporting the product in SPLA, how are you reselling it? If you say, “Hey, it’s my customer’s license,”  they will ask you to prove it. I also think this is a huge opportunity to educate your customers. Imagine getting audited. Auditors ask you to verify the licenses, and you go back to your customers and tell them they are out of compliance. What is your customer going to do? That’s right. They are going to Joe’s Hosting down the street, can careless about compliance, and report only ten dollars a month to stay “under the radar.”  On the other hand, if you educate your customers and look at different ways to reduce their licensing spend, Joe’s Hosting will be out of business. Take care of your customers; they will take care of you.

Thanks for reading,

SPLA Man

 
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Posted by on September 20, 2023 in Uncategorized

 

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SPLA Audits: Survival Guide

SPLA Audits: Survival Guide

Here’s an example of an unsuccessful audit and what this Company could have done differently. True story. Don’t waste a failure. 

Customer A

Background

The Company reports roughly 75,000 USD a month in SPLA revenue. At one point, it was almost double that amount, but over the years, they moved workloads away from SPLA and into Azure. Although their SPLA has decreased, their CSP spend has increased significantly.

Five years ago, Company A went through an audit. They owed a small amount of money but were not nearly as large as now. Most of their growth has come by the way of acquisitions. Last year, Company A received another audit notification.   They were not as worried about the audit because they expected the same outcome as the previous one. 

The Process

The CEO received an audit notification specifying the audit process. A kick-off meeting would outline the requirements and what information they (auditors) would need to complete the project. This was conducted by a third-party audit firm, not Microsoft directly. Once the kick-off meeting was completed, they would move on to the data collection phase. They ran a scan of their entire infrastructure using the MAP tool and produced a raw data report. Once received, the auditors will compare Company A’s past usage reports and what was discovered during the audit. Whatever the delta is, ultimately, is what they would owe. 

The Outcome

This process was completely different than the original audit several years ago. Company A worked directly with Microsoft, not an audit firm. It was easier and completed on time. This new audit took a long time to complete. More assets (Servers/VMs) to uncover resulted in a longer time to perform the analysis. The longer it dragged out, the more uncomfortable senior management became. The Board wanted to move past this audit quickly to budget for the upcoming fiscal year. The auditors obliged; they didn’t want to spend too much time on the audit either. So, the auditors delivered a settlement letter with the total amount owed. The CEO was shocked. They initially thought they might owe about a month’s worth of licensing, but they owe well into seven figures. Completely unbudgeted, heads were going to roll. They pleaded with Microsoft, but the only option was to inquire about financing. Company A settled at the direction of their Board. Audit complete.

What did Company A do right?

They were responsive to the auditor’s request. I think this is a good thing. You shouldn’t ignore them, and your response is always appreciated.

What did Company A do wrong?

Everything outside of being responsive. Here’s what they should have done differently.

They have worked on their timeline, not the auditors. Company A should have taken a deep breath to respond but not rushed into something they were unprepared for. They knew their licensing wasn’t 100% accurate. They should have performed their risk assessment to understand their exposure.

Hired a consultant such as SPLA Man. You need to interpret and translate the data into a SPLA licensing report. This is also a great way to identify software you may have installed but never turned off or removed access. It’s good to get this information before the kick-off call.

They barely negotiated. The best Company A came up with is financing. When you negotiate with a major publisher, they must keep the conversation sales-oriented. When you don’t, it becomes very black and white. The product terms are the product terms, and you can’t change them. But leverage what you do have. In this example, Company A has a lot of CSP spend, leverage that. They also moved workloads to Azure. Guess what’s a top priority at Microsoft? Yes, Azure. 

They need a go-forward strategy. Maybe find a tool such as Octopus. Cloud to help manage installations more efficiently. Find your risk before it becomes a risk.

The key thing to remember is not only did Company A have to spend seven figures on an audit, but it also tells me they are not charging their customers accurately either. That’s the more significant issue, in my opinion.

So there you have it. What am I missing? Have a question? Going through an audit? Email info@splaicensing.com, and we can help.

Thanks for reading,

SPLA Man

 
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Posted by on September 19, 2023 in Uncategorized

 

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Why a SAM Practice is Important

I recently took some time off to spend with Mrs. SPLA Man and the kids when my 13 y/o son asked me, “Dad, why do service providers only have one person reporting SPLA usage to their reseller? Why would they report anything if they didn’t know it was right? After all, you wouldn’t even drive away from a fast-food drive-thru or pay for a new pair of shoes unless the order was right or the shoes fit! So why would an SPLA provider spend thousands (if not millions) of dollars each month when they don’t know if what they are ordering is right! And then Dad, they get audited and have to pay even more!”

I was never so proud of my son. Me and Mrs. SPLA Man certainly raised him right. That story about my son was a bit silly, but the moral of the story is accurate. Why do service providers spend so much money reporting usage if they do not know it’s right?

I think they know it’s not right, but they also think it’s not that far off either. How many of you who have gone through an audit said this prior; “We might be off a SAL or two, but in the end, we won’t owe much. After the audit, they find themselves owing millions of dollars. So much for being off a SAL or two! Here’s where I think service providers do themselves a disservice in not having a SAM practice/plan in place.

  1. They only have one person reporting usage. In most cases, a procurement person or office manager will email an engineer, and the engineer will send an excel report with what he/she believes should be reported. The office manager reports it to the reseller. The problem with this scenario is what happens if the office manager leaves? What happens to the relationship with the reseller? Does the engineer know they should license what is installed? A great example is Office Pro Plus/Std. Most engineers will install Office Pro Plus, forget about it, and report Office Standard. Don’t be that guy!
  2. You are reporting simply because it’s a requirement by Microsoft. Yes, reporting is a requirement, but reporting SPLA should be used as a tool to gain information inside your data center. What is installed? What do users HAVE access to? Are we reporting SQL Standard when we installed SQL Enterprise? We report SQL Web, but is it a public website we are hosting? Reporting SPLA usage should provide you with insight into how profitable you are per individual customer. If you get audited and find out you should be reporting SQL Enterprise (that’s what is installed), but you report SQL Standard; how easy is it to go back to your customer and ask for more money? You just lost the customer and lost out on all that additional revenue. Reporting is about business intelligence.
  3. Not have a tool in place or SAM practice. The two go hand in hand (SPLA tool and SAM practice). You can have a tool, but what good is it if you only use it to scan a small portion of your data center? Are you saying the other parts of your data center are licensed 100% accurately? You NEED a SAM practice – document licensing rights, document contracts with your customer, have a paper trail with your reseller, know pricing changes, and use the tool to collect the actual data. Don’t know a SPLA tool provider? Use Octopus Cloud They are the only tool provider designed specifically for multi-tenant environements with licensing intelligence built in specific to the SPUR. Yes, I do marketing for Octopus 🙂

In summary, I know spending money to invest in an SPLA tool or SAM practice doesn’t seem appealing (it’s kind of like buying new windows for your house. Wow! I spent a thousand dollars on a new window, but no one would ever know it besides you). The same can be true about a SAM practice. A SAM practice will not win you new customers, but here’s one thing I will promise, it won’t lose you customers either.

Thanks for reading,

SPLA Man

 
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Posted by on June 15, 2021 in Uncategorized

 

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Microsoft Online Services Terms – What you need to pay attention to before signing your Azure agreement

Article update (April, 2018 ) We created a new website called MSCloudlicensing to help SPLA and CSP partners understand the different program options and use rights available to them. The new website is www.mscloudlicensing.com it’s designed to be a collaborative platform that includes a forum to ask and answer licensing questions, document library, and licensing articles.  Check it out, it’s free. 

There’s a lot of benefits to moving to Azure, I’ll let your Microsoft account team review them with you.  On this website, we are not that concerned about the benefits, all we care about is the licensing.  In this article, we will review the Microsoft Online Services Terms.

What is the Microsoft Online Services Terms?  First starters, it used to be called Microsoft Online Services Use Rights or MOLSUR for short (or long).   It is now called OST pronounced OAST when speaking to Microsoft.  Basically the OST defines how you may consume online services through Microsoft.  You can download a copy here.  Although your legal team should review the document in its entirety, below are some of the highlights I think you will find relevant and are often overlooked.

License Reassignment 

“Most, but not all, SLs may be reassigned. Except as permitted in this paragraph or in the Online Service-specific Terms, Customer may not reassign an SL on a short-term basis (i.e., within 90 days of the last assignment). Customer may reassign an SL on a short-term basis to cover a user’s absence or the unavailability of a device that is out of service. Reassignment of an SL for any other purpose must be permanent. When Customer reassigns an SL from one device or user to another, Customer must block access and remove any related software from the former device or from the former user’s device.” (April, 2017 OST)

What does this mean?

Most Microsoft products cannot be reassigned on a short-term basis, that’s why Microsoft has the use right called license mobility.  In short, pay attention to which users are assigned a license and if/when they no longer need the service.

Hosting Exception “Customer may create and maintain a Customer Solution and, despite anything to the contrary in Customer’s volume licensing agreement, combine Microsoft Azure Services with Customer Data owned or licensed by Customer or a third party, to create a Customer Solution using the Microsoft Azure Service and the Customer Data together. Customer may permit third parties to access and use the Microsoft Azure Services in connection with the use of that Customer Solution. Customer is responsible for that use and for ensuring that these terms and the terms and conditions of Customer’s volume licensing agreement are met by that use.” (April, 2017)

What does this mean?

It allows you (a service provider) the right to use Azure as a datacenter provider.  The last sentence is very important in the above definition “Customer is responsible for that use and for ensuring that these terms and the terms and conditions of Customer’s volume licensing agreement are met by that use.”  In the above definition,  “customer” is you.  If you use Azure as a datacenter provider, purchase Azure via your own volume licensing agreement, and use SPLA for user based products (e.g. RDS) you must follow the OST, Product Terms, and the SPUR!

Azure Services Limitations

Customer may not “Allow multiple users to directly or indirectly access any Microsoft Azure Service feature that is made available on a per user basis (e.g., Active Directory Premium). Specific reassignment terms applicable to a Microsoft Azure Service feature may be provided in supplemental documentation for that feature.” (April, 2017 OST)

What does this mean?

Sounds similar to a SAL license right? “Directly or Indirectly access any Microsoft Azure Service.”  Although if you are using Azure as your datacenter provider, the likelihood of you consuming user based licensing through Azure is not very high.

Security

I encourage you to read the security measures and policy’s set forth by Microsoft for their online services.  You can read it here.  I included a breakdown of the difference compliance and security certifications below:

Microsoft Online Information Security Policy (as of April, 2017)

Online Service ISO 27001 ISO 27002

Code of Practice

ISO 27018

Code of Practice

SSAE 16 SOC 1 Type II SSAE 16 SOC 2 Type II
Office 365 Services Yes Yes Yes Yes Yes
Microsoft Dynamics 365 Core Services Yes Yes Yes Yes* Yes*
Microsoft Azure Core Services Yes Yes Yes Varies** Varies**
Microsoft Cloud App Security Yes Yes Yes No No
Microsoft Intune Online Services Yes Yes Yes Yes Yes
Microsoft Power BI Services Yes Yes Yes No No

 

Last and certainly not least, I get asked A LOT about language that you should include as a service provider.  I would encourage you to create your own online services terms for your hosted offerings.  Too many providers do not have basic language around compliance, licensing, and overall use rights.  At a minimum, you should include a copy of the End User License Terms for SPLA.  If you do not have a copy, please contact your reseller.  If you forget to include licensing terms and conditions, you could be on the hook during an audit.  Don’t be on the hook.

Thanks for reading,

SPLA Man

 
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Posted by on April 24, 2017 in Uncategorized

 

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IaaS Gotchas…

In this post I will highlight new (and not so new) compliance gotchas as it pertains to providing infrastructure as a service.

Let’s start with a common example and go from there.  You provide the infrastructure such as Windows/SQL, your customer provides the applications.  Sound familiar?  You license Windows Datacenter, SQL Enterprise in a shared (aka public cloud) environment under SPLA. You have no idea or really care what applications your customer’s are installing right?  You just provide the support of the infrastructure.  That’s not your concern.  It’s their application, why should you care?  Ahhh…but maybe you should.

Have you ever wondered how they’re accessing the applications?  Are all applications web-based?  I will answer that question for you…no.  So how are they accessing the applications?  Do they use Citrix?  Do they remote into the application somehow?  There’s that word…remote.

If you enable the Remote Desktop Services role within Windows Server – you guessed it…you need to report RDS licenses.  The number of IaaS providers who just report Windows and SQL is astronomical. The number of IaaS providers now reporting RDS is also rapidly growing.  Did they wake up one day and decide they should start reporting RDS?  Unfortunately no.  They were audited.  Shoot me over an email and I will forward the guide that explains RDS and when it applies. Remember when you license RDS, you need to license each user that HAS access to RDS – not who does access.

Let me provide an example of how easily you could be underreporting RDS.   Let’s say your customer has an application from another vendor (outside Microsoft) that’s hosted in your datacenter.  That same vendor provides support to the application.  You are not hosting the application for the vendor but for your customer, you just provide the vendor access to support the application via remote connection.  SPLA allows 20 users to provide support and administration per datacenter.  If you exceed that limit, you are going to have to report those additional users.  Yes, even if you are not charging them.

Other IaaS Gotchas –

While we’re on the topic of customer owned applications, do you have it written in your agreement with the customer that you are not responsible for the applications they install?  What would happen if they install applications that you are not aware of and they don’t have the appropriate licenses…who’s responsible you or the end customer?  Kind of a trick question, it’s both.  You will get audited, it’s installed in your datacenter, you are ultimately responsible.  You need to ensure you have it written in your agreement that you’re not responsible so you can have a nice chat with your customer.  All the big boys do it…you should too.

What about SQL?  Are you virtualizing?  Why aren’t you reporting SQL Enterprise?  Are you utilizing all the use rights that come with SQL Enterprise – unlimited virtualization, DR, mobility within server farms, etc?  What about smaller environments?  Have you considered licensing by user instead of by core for SQL Standard edition?

SQL Web is tempting isn’t it?  Less expensive option but no one really understands what it is.   Here’s a quick synopsis – if you do not host public facing websites, SQL Web is not an option.

How are you managing your datacenter? Do you have System Center installed?  You should report the Core Infrastructure Suite.  Running Hyper V with few VM’s, license CPS. Both products include Windows.  You need Windows to run System Center, so you kill two birds with one stone so to speak.

Ask your customers if they have Software Assurance.  It’s no longer about latest version rights and annual payments.  It’s about moving to the cloud.  Let’s make sure it’s your cloud and not someone else’s.

Conclusion –

I’ve been around this game of SPLA for a long time.  The best advice I can give is to listen to your customers and don’t be afraid to change.  Cloud is evolving, you should evolve too.  Don’t report out of convenience, look into ways you can optimize what you are reporting.  It’s competitive out there, let’s make sure you are getting the most value out of your agreement.

Thanks for reading,

SPLA Man

 

 

 
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Posted by on January 31, 2015 in IaaS

 

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SPLA Audit start to finish

Your business is doing great, your sellers and customers are happy, you are making money instead of spending money, when out of the blue….BAM…you receive an audit letter.  Sound familiar?

So what do you do?  Your first reaction is panic.  Your second reaction is to call a lawyer.  Your third reaction is to blame your reseller.  I think that about sums it up.  If you disagree, I’m not 100% sure you are being truthful with yourself.  If you do agree, I also think you are making a HUGE mistake.  Sounds a little odd doesn’t it?

First thing you need to understand is it’s not your fault.  It’s not as if you are purposely trying to be out of compliant.  Microsoft knows this as well.  SPLA is a difficult program and very hard to understand. As I pointed out in the “About” section of this blog, there is little information written about the SPLA program leaving service providers vulnerable.  The SPUR?  Forget about it. That’s why I created this blog in the first place.

I think that is why SPLA customers call a lawyer to help guide them.  This may help you sleep at night, but is it REALLY helping?  I will let you determine that after the dust settles.

What does happen during an audit? I don’t care if this is the first step or fourth step but at some point you will have to collect data.  Data that PROVES the reason you reported the way you did.  One of the biggest mistakes a SPLA provider can make is not reporting indirect access.  Again, not your fault.  Who has any idea of what “indirect” really means?  Think of indirect as Microsoft software that is used to run your other applications that you market to your customers.  You have an application that you developed that reports back to SQL using Excel.  Users have no idea they are using SQL, all they know is the application they use.  But since SQL is part of your hosted solution…it must be reported.  Make sense?  That’s also why Windows will always need to be reported.  Try running Exchange without a Windows OS.  Not going to happen.

Data can also mean the licenses that your customers own that they bring over to your environment.  How do you know who owns what?  Are there enough CAL’s?  One of the arguments service providers make is they can go after their customers if being audited.  There’s an easy conversation right?  Remember, you want to keep customers not lose them.

Some service providers have learned that their end customers install software on VM’s without informing them.  How do you know what is actually being installed?  So take a look at your datacenter; are your customers installing software you don’t know about?  Collecting this information after the fact is a difficult process.  This leaves auditors with no choice but to make a best guess.  Best guesses can cost you significantly.

So after all this data is analyzed by the audit team, it is then delivered to Microsoft.  That’s when you present your case.  They will take things into consideration, but understand that if you are missing information, it makes your argument that much more difficult.  Don’t blame your reseller, that doesn’t work.  Don’t rely on a lawyer, that doesn’t always work either.  Educate yourself.  That’s the best advice I can provide.  Just by taking the time to read this I think you are on the right path.

Happy to walk you through the process in greater detail.  I am one of the few that actually gets it. My email is at the top righthand side of this page.

Thanks,

SPLA Man

 

 
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Posted by on September 18, 2014 in Compliance

 

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Predicting the future…

Not an easy task.  When my kindergartener teacher asked “what do you want to be when you grow up?” I can promise you SPLA was not part of my vision.  (I should’ve worked harder to be a firefighter)

This post is 100% opinion based and would love the opportunity to hear/read yours. So here’s my take on SPLA and what’s next for the hosting industry.

Who will win the Amazon/Azure War? 

Contrary to popular opinion, I think Microsoft has already won this battle.  The reason might surprise you too as it has nothing to do with the service offerings or pricing; it has everything to do with who controls the licensing. I think we can all agree that Microsoft can make up their own rules to their own software.  What happens if Amazon spins up a Windows VM in their datacenter?  Amazon has to report it via SPLA.  Who ultimately get’s the SPLA revenue?  Microsoft.  What happens if Microsoft decides to offer fully hosted Windows 8 desktops using Azure or Office 365 but NOT authorize if for other service providers?  Yikes!!!  What happens if Microsoft authorizes MSDN mobility rights but not offer it for other service providers?  Oops…already happened.  What happens if they allow Office to be installed on 5 devices?  Oh man.

Will SPLA be replaced?

No.  Too  much revenue being generated for SPLA to just disappear.  SPLA produces recurring revenue for both Microsoft and the partner community.  Secondly, using SPLA does not mean that volume licensing is going away; Microsoft get’s the best of both worlds.  I do foresee volume licensing changing more rapidly than it already has.  I think that’s a good thing too.

Will VDI be allowed under SPLA in the foreseeable future?

No way.  This will never happen in my opinion. Let’s throw in the towel on this one.

Will the cloud industry expand or contract over the next decade?

Expand.  I think organizations will not only have hybrid/cloud environments but multi-cloud environments. As an example, I have multiple software vendors (such as Adobe for PDF’s, Symantec for Security, Microsoft for Office, etc) I believe organizations will use several vendors in “cloud” paving way for those service providers that have specialization and unique offerings to gain market share.  Yeah, they might not be the next Amazon, but they will be critical to the next phase of cloud. Specialization = Profitability.

Are all service providers going to be audited?

Yes.

Do I need to have a SAM practice?

Not if you don’t believe me in the previous question. Just don’t cry and say I didn’t warn you!

What will be the biggest driver to the cloud?

On premise compliance audits.  Once they get audited, they would rather have someone else worry about it; that someone else is you.

Will License Mobility be allowed for Windows?

No.  I don’t think there is a reason why it would.  Windows is cheap.  For those that have hosted for a while, remember the Windows Outsourcer/Non Outsourcer SKU’s?  Datacenter was over $200 a processor.  Standard was over $75 (US).

Will Microsoft raise rates?

Yes.

Will my hosting business succeed since I can’t compete against larger providers?

Yes.  You  need to change the way you promote your offering.  Think about this (and be honest with yourself) – what separates you from your competition?  If you were a customer looking for a hosted solution…why would “they”… choose “you”?  How can YOU… help ME (customer).  Is it to keep compliance?  Is it costs? Do your employees bring you new ideas or are they collecting pay checks?  Do you worry about being the lowest price or quality/uniqueness of your service?   Is it because you have an “in” and listen to SPLA Man?  If it’s the latter, you will win for sure.

Who’s the biggest threat to cloud providers present/future?

Governments

Will VDI be allowed under SPLA?

NOOOOO!!!!!  You asked this twice!  Come on! 🙂

Who will win the World Series in baseball?

Why…the St. Louis Cardinals of course!

Who will NOT win the Super Bowl this year?

St. Louis Rams – Ugh.

Thanks for reading,

SPLA Man

 

 

 

 

 

 

 

 
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Posted by on September 8, 2014 in In My Opinion

 

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